Legal
Privacy Policy
Last updated: April 2026
Nanny Care ("we", "us", or "our") is committed to protecting the privacy of all users on our platform. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use Nanny Care.
1. Information We Collect
We collect information you provide directly to us when you register an account, including:
- Full name, email address, and phone number
- Profile photo and identity card (IC) image (for nannies)
- Location, service areas, and availability
- Hourly rates and services offered
2. How We Use Your Information
- To verify your identity and display your profile to parents
- To facilitate communication between nannies and families
- To improve our platform and user experience
- To send important service updates and notifications
3. How We Store Your Data
Your data is stored securely on Supabase servers. IC images are stored in a private, access-controlled bucket and are only accessible to our verification team. We do not sell your personal data to third parties.
4. Cookies
We use local storage to remember your language preference and session state. We do not use third-party tracking cookies for advertising purposes.
5. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at hello@NannyCare.my.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@NannyCare.my.